Frappe PMM

Organizational Structure

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Last updated on 24th March, 2026

Sanskar Technolab Organizational Structure

At Sanskar Technolab, our organizational structure is designed to ensure clear ownership, strong delivery control, and long-term client success. We operate through three core groups that work together to support every stage of the customer journey — from lead generation and solutioning to implementation, support, and continuous improvement.

  • Growth Group = brings business
  • Delivery Group = delivers business
  • Corporate Operations Group = enables business
  • Company Hierarchy

    • Growth Group

      • Marketing & Brand

        Website and digital presence; SEO and content visibility; campaigns; brand communication; inbound demand support

      • Sales & Business Development

        Outbound lead generation; cold prospecting; new-client hunting; proactive pipeline building; new-business closure

      • Customer Success & Account Management

        Inbound lead handling; renewals and retention; existing-client continuity; upsell and cross-sell; warm-account growth

    • Delivery Group

      • PMO & Delivery Excellence

        Project governance; milestone tracking; delivery reporting; risk visibility; cross-team coordination

      • Functional Consulting

        Business requirement understanding; process mapping; ERP fitment; configuration logic; UAT and training readiness

      • Technology / Engineering

        Technical implementation; architecture; coding; integrations; technical feasibility; technical presales support

      • QA, Release & DevOps

        Testing and validation; release readiness; deployments; environments; Git, CI/CD, and server discipline

      • Product Engineering, AI Lab & Innovation

        Product roadmap; reusable IP; AI initiatives; prototypes; long-term innovation capability

      • Support & Managed Services (AMC / SLA Operations)

        Post-go-live support; AMC and SLA management; ticket flow; service continuity; escalation coordination

    • Corporate Operations Group

      • Human Resources & Talent

        Recruitment; onboarding and exit; HR operations; payroll input coordination; people policy and process

      • Learning & Capability Development

        Training execution; capability development; induction learning; certifications; knowledge systems

      • Finance, Accounts & Compliance

        Accounting execution; reporting support; receivable and payable discipline; documentation for compliance

      • Administration & Facilities

        Office operations; workplace readiness; facilities; admin vendors; front-office coordination

      • Internal IT & Systems

        Internal IT support; laptop and software setup; user troubleshooting; onboarding and offboarding readiness

Growth Group

The Growth Group is responsible for building market presence, generating opportunities, and strengthening client relationships. It includes Marketing & Brand, Sales & Business Development, and Customer Success & Account Management. This group ensures that inbound and outbound business development, customer communication, renewals, and account growth are handled with clear accountability

Growth Group

Delivery Group

The Delivery Group is responsible for executing projects with quality, discipline, and technical excellence. It includes PMO & Delivery Excellence, Functional Consulting, Technology / Engineering, QA, Release & DevOps, Product Engineering, AI Lab & Innovation, and Support & Managed Services. This structure allows us to manage projects end-to-end — from requirement gathering and solution design to development, testing, deployment, support, and innovation.

Delivery Group Delivery Group

Corporate Operations Group

The Corporate Operations Group enables the organization with strong internal systems and people processes. It includes Human Resources & Talent, Learning & Capability Development, Finance, Accounts & Compliance, Administration & Facilities, and Internal IT & Systems. This group ensures that our teams remain well-supported, continuously trained, and operationally strong.

Corporate Operations Group Corporate Operations Group Corporate Operations Group
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