Stay Connected With Every Retailer Through a Retailer Mobile App
Build stronger retailer relationships by giving them a mobile app that simplifies ordering, communicates offers instantly, and ensures transparent delivery and payment tracking.
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B2B Ordering App Built for Every Type of Retailer
Key Benefits of a B2B App for Retailers
For Retailers
Browse products and place orders anytime
See schemes, discounts & personalised offers
Track order dispatch and delivery timelines
Manage returns, complaints & invoice records
Make online payments and monitor outstanding amounts
For Brand & Company
Real-time secondary sales visibility
Transparent scheme performance tracking
Identify high-performing vs. Low-performing outlets
Data-backed insights for forecasting & planning
Better retailer engagement and loyalty metrics
For Distributors & Super Stockists
Receive more orders even without sales rep visits
Reduce phone-based order-taking and manual data entry
Improve delivery planning with real-time retailer visibility
Accelerate collections through integrated digital payments
Gain transparency into retailer buying behaviour and demand pattern
For Field Sales Teams (SFA Users)
Less time spent taking orders manually
Real-time access to retailer purchase history
Ability to push schemes, new launches & promotions instantly
Improved beat planning and retail coverage
Higher productivity due to reduced administrative load
HOW B2B Ordering App WORKS Simple 5-Step Flow
Retailer Logs In or Self-Onboards
Retailer signs in using phone number or OTP; can also self-register with basic details.
Browse Catalogue
Retailer views your entire product list with pricing, availability, schemes, and recommendations.
Place Order in One Click
Retailer adds products to cart, selects quantities, confirms payment terms, and submits the order.
Order Gets Processed in DMS/ERP
Distributor receives the order instantly; packing, invoicing, and dispatch begin automatically.
Retailer Tracks Delivery & Manages Payments
Retailer gets real-time notifications, tracks dispatched items, downloads invoices, and can pay online.
A smooth, end-to-end digital journey from product discovery to final delivery.
Retailer App Features
Digital Catalog & Product Discovery
Let retailers easily explore your entire product universe.
Rich media: product images, pack sizes & product details
Highlight new arrivals and must-buy SKUs
Auto-suggestions for complementary items
Category-based navigation for faster shopping
Retailer Ordering
Make ordering fast, accurate, and convenient.
Smart search, filtering & category navigation
Recommended products based on buying patterns
Save recurring order templates for quick reorders
Real-time stock availability to reduce rejections
Schemes & Offers
Ensure every retailer sees the best promotions instantly.
Display all active offers, discounts & bundle deals
Time-bound scheme visibility & reminders
Auto-application of applicable schemes at checkout
Personalised offers by retailer type or region
Rewards & Loyalty Program
Drive repeat purchases and grow retailer lifetime value.
Earn reward points on eligible purchases
Tier-based reward system for high performers
Redeem points for discounts, gifts or wallet credits
View earned, pending & redeemed rewards transparently
Real-Time Delivery Tracking
Give retailers full visibility of their order status.
Live updates of Delivery Tracking
Instant delivery alerts & notifications
Retailers can request delivery reschedules or raise delivery issues
Returns, Complaints & Support
Resolve issues quickly and create a transparent support process.
Submit return requests directly through the app
Upload photos & details for faster validation
Track complaint status in real-time
Automated notifications on ticket updates
Communication & Engagement Hub
Create a direct digital connection with every retailer.
Push announcements, new launches & updates
Send training videos, brochures & content
Surveys, polls & feedback collection for insights
Data-Driven Retail Insights
Turn retailer behaviour into actionable intelligence.
Store-wise order trends & performance dashboards
Scheme utilisation & ROI insights
Identify dormant or low-order retailers
Predictive demand insights for forecasting stock
Payments & Collections
Enable fast and frictionless payment completion.
Integrated online payment: UPI, bank transfer, gateways
Instant payment receipts sent to retailers
Access invoices, bills, delivery notes & order history
Self-Onboarding & KYC
Fast activation for retailers across all segments.
Self-onboarding & KYC details
The sales team assisted with onboarding for registration
Offline Mode Ordering
Essential for rural areas with low or unstable internet.
Retailers can add items even when offline
Orders automatically sync once the internet returns
Seamless Integration with ERP, DMS & SFA
A unified ecosystem for your entire distribution network.
Real-time sync of products, pricing, stock & schemes
Auto-update orders, invoice details & payment status
Works in parallel with SFA for field sales coordination
Reduces manual effort & eliminates inconsistencies
Ready to Digitise Your Retail Network?
Give your retailers a modern, fast, and transparent way to order—and watch your secondary sales grow.
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Real-Time Scenarios Where Retailers Benefit from a Retailer App
Daily Ordering & Replenishment
Retailers quickly reorder fast-moving SKUs by browsing the catalogue or using preset order templates.
Festival & Seasonal Scheme Participation
Retailers instantly view offers, discounts, and promotions, motivating larger and more timely purchases.
Rural Retail Onboarding
Easy onboarding, regional language support, and WhatsApp ordering accelerate adoption in rural markets.
Delivery Transparency
Retailers track their order dispatch and delivery status, reducing calls to the distributor.
Why Choose Us to Power Your Retailer App?
Expertise in Distribution
We specialise in building digital solutions for large and mid-sized FMCG, food & beverage, pharma, and general trade networks. Our Retailer App is crafted based on real insights from distributors, sales teams, and retailers.
End-to-End Connected Ecosystem
A centralised connected system where ERP, DMS, SFA, and Retailer App sync live to create a unified, transparent distribution ecosystem.
Highly Customizable & Scalable
Whether you have 500 retailers or 50,000+, the solution scales effortlessly. Custom workflows, pricing logic, schemes, and integrations are tailored to your business.
Proven Implementation Experience
With multiple successful deployments across industries, our team ensures rapid onboarding, smooth data migration, and ongoing support.
Long-Term Partnership Approach
We don’t just deliver software, we become your technology partner. Our experts continuously help optimise adoption, expand retailer reach, and improve your digital distribution strategy.
Security & Compliance You Can Rely On
End-to-end data encryption
Secure cloud hosting
Role-based access & Audit logs
Compliance-ready architecture
Digitize Your Retail Network for Better Control and Measurable Results.
Frequently Asked Questions (FAQs)
What is a Retailer Mobile App and how does it work?
A Retailer mobile app is a B2B ordering solution that allows retailers to browse products, place orders, access schemes, track deliveries, and manage payments directly from their mobile device.
Who can use this Retailer App?
This retailer app is designed for all retail formats, including kirana stores, supermarkets, pharmacies, HoReCa outlets, rural retailers, modern trade, and franchise stores purchasing from distributors or brands.
How does this B2B Ordering App help retailers place orders faster?
The B2B ordering app enables retailers to self-order anytime, use saved order templates, view real-time stock availability, and reorder frequently without waiting for a sales representative.
Is this a suitable B2B App for Retailers across FMCG, Pharma, and other industries?
Yes. This B2B app for retailers is built to support FMCG, food & beverage, pharma, OTC, consumer goods, and wholesale distribution businesses.
Does the Retailor Mobile App support schemes, offers, and rewards?
Yes. The wholesale ordering app displays all active schemes, discounts, and personalised offers, along with integrated rewards and loyalty programs for retailers.
Can retailers track deliveries using the Retailer Mobile App?
Absolutely. Retailers can track order status in real time—from processing and dispatch to final delivery through the retailer's mobile app with instant notifications.
Does the Retailer App support online payments and invoice tracking?
Yes. The retailer app supports online payments such as UPI and bank transfers, while also allowing retailers to view invoices, outstanding balances, and payment history.
Can retailers raise returns or complaints through the B2B Ordering App?
Yes. Retailers can submit return requests and complaints directly through the B2B ordering app, upload supporting images, and track resolution status in real time.
Can this Retailer App integrate with ERP, DMS, and SFA systems?
Yes. The retailer app seamlessly integrates with ERP, DMS, and SFA systems to ensure real-time data synchronisation across products, stock, orders, invoices, and payments.
